Privacy Policy (Ritmo Music Academy & Ritmo Jam-room)
Effective date: September 3, 2025
Address: Paldi, Ahmedabad, Gujarat, India
Phone: +91 95741 10453
Email: hello@ritmomusicacademy.com
1) What We Collect
- Identity & contact: name, phone, email, age (for students), emergency contact (where relevant).
- Booking & payment: session details, invoices, transaction references (we do not store full card data).
- Usage & communication: messages, preferences, feedback, attendance, and scheduling information.
- Media: photos/videos/audio from classes/sessions/events (only with notice/consent as applicable).
2) Why We Use Your Data
- To manage enrolment’s, bookings, schedules, and payments.
- To provide student support, jam-room support, and customer service.
- To send operational updates (class timings, reschedules, closures), exam info, or event information.
- To maintain safety, prevent misuse, and comply with legal obligations.
- To improve our services (aggregate analytics, service quality checks).
3) Legal Basis / Consent
- We process data to perform a contract (your enrolment/booking), based on your consent (e.g., marketing/media), and/or to comply with law.
4) Sharing Your Data
- With service providers who help us run operations (payment processors, scheduling tools) under confidentiality.
- With authorities when required by law.
- We do not sell your personal data.
5) Data Retention
- We keep data for as long as needed for the purposes stated above, and as required by applicable law (e.g., tax records).
6) Security
- We use reasonable administrative and technical safeguards. However, no system is perfectly secure.
7) Your Choices & Rights
- You may access, correct, update, or request deletion of your data, or withdraw consent (for optional uses) by contacting us at hello@ritmomusicacademy.com.
- If you withdraw consent or request deletion, some services may be unavailable.
8) Children’s Data
- For under-18s, we collect limited data with parent/guardian involvement where required.
9) Photos/Recordings
- We’ll seek consent (where required) before using student or band images/recordings for promotion.
10) International Transfers
- If any tool we use stores data on servers outside India, we take reasonable steps to safeguard it contractually.
11) Updates to This Policy
- We may revise this Privacy Policy. The latest version on our website applies.
12) Contact
- Questions, access requests, or complaints: +91 95741 10453 or hello@ritmomusicacademy.com.
- You can also write to our Privacy/Grievance Contact at the above email.