Privacy Policy

Ritmo Music Academy & Ritmo Jam-room.

Privacy Policy (Ritmo Music Academy & Ritmo Jam-room)

Effective date: September 3, 2025
Address: Paldi, Ahmedabad, Gujarat, India
Phone: +91 95741 10453
Email: hello@ritmomusicacademy.com

1) What We Collect

  • Identity & contact: name, phone, email, age (for students), emergency contact (where relevant).
  • Booking & payment: session details, invoices, transaction references (we do not store full card data).
  • Usage & communication: messages, preferences, feedback, attendance, and scheduling information.
  • Media: photos/videos/audio from classes/sessions/events (only with notice/consent as applicable).

2) Why We Use Your Data

  • To manage enrolment’s, bookings, schedules, and payments.
  • To provide student support, jam-room support, and customer service.
  • To send operational updates (class timings, reschedules, closures), exam info, or event information.
  • To maintain safety, prevent misuse, and comply with legal obligations.
  • To improve our services (aggregate analytics, service quality checks).

3) Legal Basis / Consent

  • We process data to perform a contract (your enrolment/booking), based on your consent (e.g., marketing/media), and/or to comply with law.

4) Sharing Your Data

  • With service providers who help us run operations (payment processors, scheduling tools) under confidentiality.
  • With authorities when required by law.
  • We do not sell your personal data.

5) Data Retention

  • We keep data for as long as needed for the purposes stated above, and as required by applicable law (e.g., tax records).

6) Security

  • We use reasonable administrative and technical safeguards. However, no system is perfectly secure.

7) Your Choices & Rights

  • You may access, correct, update, or request deletion of your data, or withdraw consent (for optional uses) by contacting us at hello@ritmomusicacademy.com.
  • If you withdraw consent or request deletion, some services may be unavailable.

8) Childrens Data

  • For under-18s, we collect limited data with parent/guardian involvement where required.

9) Photos/Recordings

  • We’ll seek consent (where required) before using student or band images/recordings for promotion.

10) International Transfers

  • If any tool we use stores data on servers outside India, we take reasonable steps to safeguard it contractually.

11) Updates to This Policy

  • We may revise this Privacy Policy. The latest version on our website applies.

12) Contact

  • Questions, access requests, or complaints: +91 95741 10453 or hello@ritmomusicacademy.com.
  • You can also write to our Privacy/Grievance Contact at the above email.